5 Essential Elements For Telus technical support
5 Essential Elements For Telus technical support
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Also, our phone line to the home came down inside a windstorm the opposite night time, as did our neighbors. We do not make use of a landline any longer, but the cable is in the road and still related on the home conclude. I prompt that They simply get rid of it entirely. They stated as I did not have an Lively landline, they would not ship a technician out to wash up the wire in the course of the street.
@Oleginza Wrote: I termed Telus CS at eight.55AM Mountain time and so they hanged up on me, saying which i have to connect with all through "standard Business hours". Is that this for genuine?
I'm looking to renew my internet service following the 2 year agreement expired. We even have essential cable which I never ever use and wish to eliminate. It is impossible to do this on-line, as well as the cell phone number for support is very well concealed. I ultimately acquired it from a reseller. I called the variety, and listened to AI try out for getting me to make it happen online, but you can't cease employing a service on the web.
How do I discover that human being. I feel I am heading right into a new billing cycle and I are already jogging in circles for weeks
You can expect to then receive a textual content information if the agent responds, and you may stick to up at your earliest ease.
after the agent assessment my account he explained i can't provide you with a offer or credits such as you have now along with your exiting account, so i just gave up and hangup the cellphone.
following the agent evaluate my account he stated I am unable to give you a offer or credits such as you have now with your exiting account, so i just gave up and hangup the mobile phone.
I haven't been so frustrated with an organization. It can be unattainable to obtain solutions from Telus. My Monthly bill has actually been modified many situations considering that signing up with them a yr in the past after a promoter came to our door and drew us in with attractive gives. She even said Telus would buy Shaw's agreement penalty to maneuver us around. I regret each second of transferring. It will require up almost all of the afternoon to speak with somebody at Telus. Keep occasions estimate an hour only to become forwarded to another person and put on maintain for another hour. My deal arrangement displays what my Monthly bill needs to be but they arbitrarily improve my bill to one hundred.
Telus has tousled on my bill many times during the pastfew months. Not long ago by charging me 3 situations for any bring it back again that was by now returned. Then made a decision to go on and modify three of my plans by themselves. Initially agent I spoke to was terrific and tried using tough to resolve The problem. He even contacted loyalty telus billing support to help you. They hardly ever named. I tried to simply call myself and was hold forever so I hung up. Tried another agent he stated he would transfer me to loyalty than proceeded to get upset since I would not permit him to end the call when he said he couldn't transfer me.
I am trying to find the phone number to connect with to speak to a agent and questioning should they are available in the weekend. I intend to make payment preparations and made an effort to on chat, on the other hand they instructed me I have to call.
The TELUS group acknowledges that our perform spans numerous Territories and Treaty areas and we are grateful for the normal Information Keepers and Elders who're with us nowadays, those who have gone prior to us and the youth that encourage us.
The TELUS group acknowledges that our work spans several Territories and Treaty places and we have been grateful for the normal Expertise Keepers and Elders who will be with us nowadays, those who have absent in advance of us and also the youth that encourage us.
Looks like all we will do now's air our grievances over a public forum while in the hopes of somebody ready of authority can in fact do one thing over it.
This is a huge waste of your time and only results in an exceedingly disappointed customer in advance of they get to speak into the CSR and now the CSR has to deal with an presently pressured for their Restrict customer.